User Guide
Business-friendly guidance for core ERP actions, approvals, and common operational issues.
Navigating the System
Use dashboard widgets, sidebar modules, and search to move quickly.
- Use global page search to jump directly to modules.
- Pin frequently used pages for role-based productivity.
- Review recent pages when returning to interrupted tasks.
Using Search and Pinned Pages
Search and pinning reduce repetitive navigation work.
- Use search with business terms such as invoice, supplier, or stock.
- Pin pages that match your daily workflow and role scope.
- Pinned pages and search results respect module configuration.
Creating Items
Capture inventory attributes correctly before transactions begin.
- Confirm base UoM and costing method before go-live.
- Enable batch/serial controls where traceability is required.
- Validate item status and category assignment before use.
Configuring UoM and Price Lists
Standardize measurement and pricing before sales or purchasing.
- Define conversion factors before importing opening balances.
- Assign default price lists by customer group.
- Use validity dates and minimum pricing controls for policy compliance.
Goods Receipt
Capture receipt quantities and cost impact clearly.
- Verify warehouse/bin and lot identity at receipt time.
- Track expected vs actual cost where variance controls apply.
- Posted receipts may update average cost and valuation state.
Sales Invoice
Create, review, and post invoices with margin and compliance awareness.
- Check margin warnings before posting.
- Use print/preview to confirm layout and receipt readiness.
- GRA receipt details appear after accepted submission.
Payments
Record settlements and maintain clean open balance tracking.
- Apply customer and supplier advances carefully.
- Review aging and due dates before allocation.
- Use receipt preview before sharing output documents.
Approvals
Govern sensitive actions through the approval queue.
- Submit exceptions with clear reason and impact details.
- Monitor pending approvals from Work Queue.
- Avoid bypassing approvals for policy-sensitive transactions.
Reports
Use analytics views and saved filters for management reporting.
- Use report filters to narrow branch, date, and risk scope.
- Save report presets for recurring leadership reviews.
- Export/print actions are placeholders in UI-only mode.
GRA Receipts
Track submission status and verify fiscal receipt quality.
- Validate GRA receipt number and signature before customer dispatch.
- Use receipt verification for failed or pending states.
- Keep staging and production environments clearly separated.
Common Errors
Resolve high-frequency setup and transaction issues quickly.
- Missing exchange rates block posting in foreign-currency flows.
- Incomplete setup can disable dependent modules and widgets.
- Policy locks prevent casual edits to posted transactional records.